Get To Know Us

Meet the team members


Elizabeth is a Licensed Esthetician/ Certified Master Esthetician and Certified Massage Therapist, making her our Lead Therapist. She has been part of Urban Calm for almost four years, and has established a loyal clientele. Her clients love her attention to detail and her above and beyond customer service.

Elizabeth specializes in improving acne, hyperpigmentation, rosacea, and very importantly creating skincare regimens and skin care treatment plans for her clients to help with signs of aging. She has a strong background in product knowledge and a very good understanding of active ingredients of both clinical and organic products.

With time comes experience and through the years she has acquired extensive experience through training in advanced modalities such as, chemical peels including Jessner and TCA, Microchanneling, Hydrafacial, Microdermabrasion, Microcurrent, Dr. Vodder’s facial Lymphatic Drainage, Facial cupping/Medicupping, Facial Guasha and LED treatments. She also enjoys keeping up with popular trends such as eyelash extensions, lash lifting, brow lamination, dermaplaning and many others!

In her words, “My number one concern is to always deliver a relaxing, calming, and result-driven experience. Ensuring I keep on top of technology and its advancements allows me to better help my clients meet their long term skin care goals.”

Elizabeth is also both state CAMTC certified and Nationally certified in Massage Therapy. Her specialties range from spa massage to the more intricate and complex deep tissue sculpting, pre-natal massage, lymphatic drainage massage/medicupping, trigger point therapy, sports massage, passive and active stretching, and include a few traditional chinese medicine modalities like acupressure, guasha, cupping and tuina.

Elizabeth’s therapeutic massages include postural and gait assessments. She will also ask specific questions regarding any limitations on range of motion to customize each therapy to the client’s specific needs. Clients can expect firm, constant compressions and deep strokes to achieve muscle tension release, assist in gradual postural realignment, and/or improve range of motion. She may include cupping, stretching and/or guasha with client’s consent if needed.

Elizabeth’s pain management experience includes TMJ, thoracic outlet syndrome, tension neck syndrome, anteriorly rotated shoulders, frozen shoulder, carpal tunnel syndrome, iliopsoas tendonitis, sciatic nerve impingement, IT band syndrome, plantar fasciitis, and pregnancy related pelvic discomforts. She is currently pursuing her second certification in pre-natal massage therapy and peri-natal massage.

Dear Valued Customer,

We hope this message finds you well. We regret to inform you that, after careful consideration, we have decided to close our East Village location, effective April 1.

The decision to close this location was not an easy one, but it is a necessary step to ensure the safety and well-being of both our employees and customers. Unfortunately, we have not seen any improvement in the situation with unhoused individuals in the downtown and East Village areas, and we are deeply concerned about the safety risks it poses.

While it is disheartening to bid farewell to such a beautiful location, we want to assure you that this closure does not signify the end of our commitment to providing exceptional service and experiences. Our main location in Hillcrest remains open and continues to thrive. With over 17 years of history in the community and ownership of the building, we are dedicated to serving you better than ever before.

We encourage you to visit our Hillcrest location if you haven’t already done so. We offer ample parking facilities, including free parking, and have extended our operating hours to better accommodate your needs. We are now open seven days a week and have also extended our closing times.

Thank you for your continued support and patronage. We look forward to welcoming you at our Hillcrest location and continuing to serve you with excellence.

Warm regards,

Timothy Palmer