top / treatments / products / about / contact / press

WELCOME Voted Best of San Diego 2007 by San Diego Magazine

Welcome to Urban Calm, an East Village organic spa retreat created by Heidi Olden, voted "Best Esthetician" by San Diego Magazine.

Drawing from beauty therapies that are both ancient as well as modern, Urban Calm offers a unique selection of treatments designed to nourish your skin and nurture your spirit.

Step out of the hustle and bustle of the city and discover an urban retreat where elements of nature, aromatic essences and soothing sounds take you to a place of balance, harmony and perfect calm.

top / welcome / products / about / contact / press

face

intensive treatments

RESURFACE
Ultrasonic Microdermabrasion
This unique ultrasound exfoliation is an advanced alternative to traditional microdermabrasion as it exfoliates dead skin cells for a clear, healthy complexion without redness and irritation. This non-abrasive treatment utilizes ultrasound vibrations to loosen and remove oil, dirt and cellular debris from follicles leaving the skin clean and healthy. Pores appear smaller and bacteria levels are reduced. The skin is gently stimulated to produce collagen and elastin. Fine lines and wrinkles are diminished and the skin is restored to a smooth, youthful glow. This gentle, non-invasive treatment is highly effective at treating acne, hyperpigmentation, fine lines and scar tissue. A series of 6 treatments is recommended for optimal results. Maintain results with a single treatment every 4-8 weeks.
[75 minutes] 125
[Series of 6] 625
[Add-on to 90 minute facial] 55

REVIVE
Revitalight Therapy
Revitalight treatments utilize LPL (LED Pulsed Light) to improve the appearance of your skin easily and painlessly. This safe and effective light technology gradually helps to alleviate the signs of aging. A series of Revitalight treatments will improve the appearance of fine lines, wrinkles, age spots, blemishes, redness and rosacea. Your skin will appear smoother, tighter and more radiant showing gradual improvement with each subsequent treatment. A series of 6 treatments is recommended for optimal results. Maintain results with a single treatment every 6-8 weeks.
[75 minutes] 125
[Series of 6] 625
[Add-on to 90 minute facial] 55

REJUVENATE
Acugems Facial Rejuve
Acugems is the latest breakthrough in non-surgical facial rejuvenation. This unique anti-aging procedure combines proven methods that diminish lines and wrinkles as well as sculpt and tone the face, restoring your skin to radiant health. A combination of gemstones, light and microcurrent re-educate facial muscles and address the underlying causes of visible aging. This non-invasive, holistic system provides whole body renewal that takes rejuvenation to a new level. A series of 12 treatments is recommended for optimal results. Maintain results with a single treatment every 6-8 weeks.
[60 minutes] 165
[12 treatments] 1800
[Add-on to facial] 125


urban calm facials

All 90 minute signature facials include a skin analysis, cleansing, exfoliation, extractions, customized mask, massage of the face, neck, shoulders, scalp, hands and feet.

purify
The Tea Tree Facial
This facial provides a thorough cleansing, exfoliation and reduction of impurities. Using essential oils of cypress and tea tree this facial is designed to kill bacteria, purify and balance oily and acne prone skin types.
[90 minutes] 120

hydrate
The Seaweed Facial
Seaweed, comprised of vitamins, minerals and vital elements such as oxygen is used to feed and refresh dehydrated skin types. Fine lines are smoothed, the complexion becomes radiant and the skin feels soft and nourished.
[90 minutes] 120

calm
The Green Tea Facial
Green tea, seaweed and aloe vera are combined to calm, hydrate, reduce skin inflammation and strengthen the skin’s natural defenses. Ideal for those experiencing redness or sensitivity due to rosacea or other skin irritations. Also an effective treatment for sunburned skin.
[90 minutes] 120

renew
The Vitamin C Facial
Vitamin C from the fruit of the Acerola tree, regarded as being one of the richest organic sources for Vitamin C in the world, is used to rebuild collagen and elastin and fight the signs of aging. Biological plant extracts help reduce the effects of free radicals and lighten the skin making this an ideal facial for sun damaged skin.
[90 minutes] 120

refresh
The Express Facial
An express treatment to refresh the skin. A quick cleanse, exfoliation and customized mask leave your skin fresh and clean. Includes light extractions and a neck and shoulder massage.
[45 minutes]
80

 

body

ACUPUNCTURE
Acupuncture is a method of healing the body originally developed in China thousands of years ago. This all natural and gentle form of healthcare restores balance, promotes the natural healing process and improves functioning in order to achieve a healthy mind, body and spirit.

Each treatment is customized for the specific needs of each patient. The initial appointment includes a full health history, evaluation and treatment. Treatments may include a combination of acupuncture, electrical stimulation, cupping, gua sha, massage, infrared heat, nutrition and lifestyle recommendations, and chinese herbs (additional fee) depending on appropriateness for each patient. Frequency of treatments depend on the need and goals of each patient.

With the experience of millions of patients, acupuncture has been shown to lower stress, reduce pain, quicken recovery from illness and injury, create emotional balance, improve respiratory health, relieve insomnia, strengthen the immune system, increase fertility, alleviate PMS and menopausal symptoms, soothe digestion, increase the effectiveness of pharmaceuticals and an influential component to any holistic wellness plan.

Initial appointment
120
Follow up 80

RESTORE
Therapeutic Massage
All massage sessions are customized, drawing from the types of massage listed below, to meet the needs of each individual. A heated herbal pack on the back, steamed towel application to the feet and aromatherapy are included in all sessions.
[30 minutes]
45
[45 minutes] 65
[60 minutes] 85
[90 minutes] 115

Swedish
Swedish massage is a relaxing, circulatory massage with rhythmic soothing strokes, using light to medium pressure. It is designed to promote relaxation, increase oxygen flow in the body and rid the body of toxins.

Deep Tissue
Deep Tissue massage is designed to get into the connective tissue of the body, rather than just the surface muscles. It is beneficial to work on tight areas, to release specific muscle tension and to restore flexibility to the body.

Prenatal
Prenatal massage is a nurturing and soothing massage that addresses the discomforts that sometimes accompany pregnancy. Adapted for every stage of pregnancy after the first trimester.

purify
Back Treatment
A purifying and refreshing treatment for the back. After a thorough exfoliation with ultrasonic microdermabrasion, impurities are removed from the pores and a hydrating mask leaves the skin clean and smooth.
[60 minutes]
120

tan
Spray Tanning
An organic based tanning solution, utilizing the purest DHA, tans all skin types to their natural tanning color with results lasting up to one week.
[1 Session]
50
[6 Sessions] 250

For best spray tan results please follow these steps:

Before Tanning:

  • Exfoliate your body. Pay attention to rough areas like knees, elbows, ankles, hands and feet.
  • Be sure to shave or wax any areas 24 hours before receiving your tan.
  • Do not apply moisturizer to your skin. It is also recommended that you do not wear any make-up.
After Tanning:
  • Avoid touching your skin to prevent your palms from tanning.
  • Do not wet your skin for 6 hours after the tanning session. When showering don't be concerned if some of the initial bronzer washes off, this is part of the tanning process. Pat your skin dry after washing or swimming.
  • Do not exercise or perspire excessively between the tanning and the showering phase.
  • Apply moisturizer twice daily.
  • Avoid long baths, hot spas and extended swimming sessions. Also avoid products designed to exfoliate your skin.
Important Information:
  • Skin: If you have highly sensitive skin a small localized test spray is recommended to check your skin compatibility before having your full Sun FX body spray.
  • Clothing: Wear dark, loose fitting attire after your appointment. Any minor rub-off will easily wash out of most fabrics, but some lighter colored materials, including leather and silk, may stain.
  • Sunscreen: A spray tan does not provide sun protection and does not contain a sunscreen. Please make sure you apply sunscreen to prevent sunburn when outdoors.

epilation

wax
Waxing treatments are performed with several types of wax, formulated with organic ingredients from Italy. Pre and post waxing care products are all organic and provide great results while reducing redness and irritation. Waxing is contraindicated for use with Retinoids and Accutane.

Brows 20
Lip 12
Lip & Brow 30
Chin 15
Cheeks 25
Sideburns 15
Full Face 50
Underarms 20
Arms 25-35
Bikini
Moderate 30
Extensive 45
Brazilian 55
Upper Leg 40
Lower Leg 35
Full Leg 65
Full Leg w/Bikini 85
Back 40
Chest 40

thread
Threading is an ancient hair removal technique. It is a 100% natural procedure in which cotton thread is twisted and rolled along the surface of the skin, entwining the hair and lifting it by the root without irritation. Threading is an excellent option for those with sensitive skin, as well as those who use Retin-A, Accutane and similar products. Pre and post threading care products are all organic and provide great results while reducing redness and irritation.

Brows 20
Lip 18
Lip & Brow 35
Sideburns 15
Chin 20
Cheeks 35
Full Face w/out Brows 45
Full Face w/Brows 65

Gift certificates are available.

top / welcome / treatments / about / contact / press

products

At Urban Calm emphasis is placed on purity and simplicity. Because we absorb into our bodies what is applied to the skin, we seek products that are truly safe, beneficial and wholesome, never harmful to our health or the environment. To truly enhance the health and beauty of the skin, products with synthetic chemicals and preservatives must be avoided. Only products with the purest of ingredients are used to perform our spa treatments and we carry many of these exclusive products in Urban Calm's spa boutique. All of our retail products are organic and from small, family or female-owned businesses; all are cruelty-free. We welcome you to experience beauty, wellness and purity at home.

enessa
Our signature line, Enessa, was founded by Michelle Ornstein, a European trained aromatherapist and licensed esthetician. Michelle's own search for a pure, effective skincare line without synthetics or preservatives led her to create her own product line over 15 years ago. Enessa is a complete aromatherapy line that uses only the highest quality essential oils available. Synthetic or inferior oils, common in many products claiming to be aromatherapy, are strongly rejected because they merely imitate the fragrance of essential oils, while containing no healing properties. Michelle is constantly creating new and effective organic blends to use on herself and celebrity clientele in L.A. Enessa brings you healthy, beautiful skin, naturally. [Female-owned and organic]

facial cleansers
Our cleansers are all natural, soap-free and P.H. balanced. Made with Aloe Vera and essential oils they are formulated to quickly remove residue, leaving your skin clean and fresh.

LAVENDER CLEANSER
Lavender Cleanser

Normal to Dry Skin
Aloe Vera, Willow bark Extract, Lavender Essential Oil

GRAPEFRUIT CLEANSER
Grapefruit Cleanser
Normal to Oily Skin
Aloe Vera, Vegetable Glycerin, Grapefruit Essential Oil

 

hydrosols

NEROLI
Neroli Hydrosol
This organic Neroli Hydrosol, distilled from the bitter orange blossom flowers, is ideal for dry and sensitive skin. A natural toner which will hydrate and condition your skin anytime.

All Skin Types
Organic Neroli Hydrosol

ROSE HYDROSOL
Rose Hydrosol
This pure Organic Rose Hydrosol, distilled from delicate rose petals, is designed to rejuvenate all skin types. A natural toner which will cleanse, hydrate and condition your skin anytime.

All Skin Types
Organic Rose Hydrosol

 

exfoliant

BIO-EXFOLIANT
Bio-Exfoliant
An all natural scrub made with Dead Sea salts, seaweed and crushed flaxseeds. Formulated to gently exfoliate your skin and stimulate new cell growth, leaving your skin revitalized and tingly fresh. You will love the experience and the results!

All Skin Types
Dead Sea Salts, Seaweed, Organic ground Flaxseeds, Essential Oils of Lavender and Orange

 

facial nourishments
Our Facial Nourishments are specially formulated for individual skin types using Golden Jojoba and specific essential oils to balance, renew and hydrate your skin, leaving it soft and radiant without a greasy feeling. For best results, use with any of our Facial Mists or Hydrosols.

GERANIUM
Geranium
Normal to Dry Skin
Golden Jojoba, Essential Oils of Geranium, Lavender, Rosewood

CYPRESS
Cypress
Normal to Oily Skin
Golden Jojoba, Essential Oils of Cypress, Cajeput, Lemon

ROSEWOOD
Rosewood
Dry Skin
Golden Jojoba, Evening Primrose Oil, Borage Oil, Essential Oils of Rosewood, Ylang Ylang, Frankincense

 

seaweed nourishing gels
These light and soothing facial moisturizers are designed for daily use. Formulated with Seaweed Extract, cold pressed oils, Vitamins A, C & E and essential oils to help retain moisture and balance your skin.

SEAWEED NOURISHING GEL
Geranium
Normal to Dry Skin
Aloe Vera Gel, Jojoba Oil, Carrot Oil, Sodium Hyaluronate and Essential Oils of Geranium, Lavender and Ylang Ylang

CYPRESS NOURISHING GEL
Cypress
Normal to Oily Skin
Aloe Vera Gel, Yeast Extract, Amino Acids, Sodium Hyaluronate and Essential Oils of Cypress, Lemon and Lavender

SEAWEED AFTERSHAVE GEL
seaweed aftershave gel
A refreshing facial moisturizer made with essential oils of Peppermint, Eucalyptus and Lavender in a seaweed gel base. Formulated to work as a natural antiseptic after shaving as well as a daily moisturizer for men.

All Skin Types
Aloe Vera Gel, Yeast Extract, Amino Acids, Sodium Hyaluronate and Essential Oils of Peppermint, Eucalyptus, Geranium and Lavender

 

masks

MOOR MASK
replenishing moor mask
This all natural Moor facial mask is harvested from deep within the Austrian wetlands. Rich in essential oils, fatty acids and lipids, the Moor penetrates the skin and restores PH balance by replenishing it with vitamins and minerals.

All Skin Types
100% pure Moor peet, water, Essential Oils of Lavender and Geranium

SEAWEED MASK
seaweed mask
This 100% natural seaweed powder mask is a derivative of French Atlantic sea algae and marine botanicals. Rich in calcium and magnesium, this mask will keep your skin nourished and revitalized. It comes with our Rose Geranium Hydrosol which is used to mix the mask, enriching its moisturizing effects. By selling it in its pure powder form, all of the healing properties remain intact.

Dry Skin
Green and Brown Seaweed, Paraguay Tea, Rose Geranium Hydrosol

acne/blemish control

CLOVE OIL
Clove Oil-Cystic Acne Treatment
A medicinal oil blend formulated for the treatment of cystic acne. It kills bacteria, reduces redness and swelling. It can be used anywhere on the body where cystic acne may develop. Ideal for treating cystic acne on the face, back, chest and bikini line. Clove essential oil is a strong anti- bacterial that warms the skin and reduces swelling.

Treats Cystic Acne
Golden Jojoba, Clove Essential Oil

RESCUE
Rescue - Blemish Control

This potent blend of anti-bacterial oils combined with Golden Jojoba was specially formulated to control blemishes and help clear up your skin. Use it directly on acne anywhere on the body. Also can be used as first aid for insect bites, skin warts and skin tags.

Blemished Skin/Acne
Golden Jojoba, Essential Oils of Tee Tree, Manuka, Cajeput, Lavender, Juniper, Eucalyptus, Cypress, Clove

LYCO SILK
lyco-silk
A 100% natural mineral powder made with Lycopodium flower and Zinc Oxide designed to calm irritated skin due to acne, waxing, shaving or any other skin rashes. Excellent to use for baby's diaper rash.

All Skin Types
Lycopodium, Silica, Zinc Oxide

 

anti-aging

ROSE OIL
Rose Oil - Eye Wrinkle Treatment
A rich nourishing oil blend designed for the delicate skin around your eyes, formulated to help retain natural moisture. In addition to improving the elasticity and tonality of the skin, it also delays the appearance of wrinkles around your eyes - a true cell rejuvenator. Can also be used to moisturize the corners of the mouth and lips.

All Skin Types
Borage Oil, Vitamin E, Golden Jojoba, Essential Oils of Organic Rose, Chamomile, Carrotseed and Myrrh

NEROLI RENEWAL
Neroli Cell Renewal
This luxurious facial serum brings a maximum amount of moisture to your skin, while delivering anti-oxidants and increasing cell renewal. It contains a unique combination of anti-aging essential oils which penetrate your skin instantly, protecting it from premature aging.

All Skin Types
Key ingredients: Borage Oil, Sea Algae Extract, Green Tea Extract, Wheat Germ Oil, Essential Oils of Neroli, Carrot Seed, Helircysum, Myrrh, Petit Grain

The Vital Image
The Vital Image offers powerful yet gentle, organic skincare products. The Vital Image contains no chemicals, pesticides, synthetics, fillers, solvents or animal ingredients and does not test on animals. Created with charged organic particles (COPS) these products accelerate and super-charge the bioelectrical activity in skin cells. [Family-owned and organic]

Gourmet Skinfoods
Gourmet Skinfoods is an organic, food-based ingredient line made fresh on Maui. These products are loaded with nutrients and are naturally preserved with citrus, vitamins and anti-oxidants. [Female-owned and organic]

top / welcome / treatments / products / contact / press

Heidi Olden
Heidi Olden

Heidi Olden found her place in the spa industry over fifteen years ago. Drawing on her years of experience as an esthetician she has created a unique selection of effective skincare treatments and hair removal options for you to experience at Urban Calm.

Heidi's extensive resume includes her employment at The Four Seasons Resort Aviara where she was able to utilize her skills in their highly acclaimed spa, now listed among the top twenty spas in the world. Heidi has worked at several other high end salons and day spas in California and Connecticut and has also offered medical skincare in a cosmetic surgeon's office.

After receiving her education and obtaining her California esthetician's license, Heidi relocated to the East Coast and continued her studies at New York's Dermal Institute. Heidi opened her first skin and body care studio, Zenobia Wellness Spa, in 2001 with the goal of offering her clients treatments that would address their individual skincare needs.

Heidi's fascination with the ancient art of aromatherapy and search for a natural and effective product line led her to Enessa, an aromatherapy skincare line formulated by world-renowned esthetician Michelle Ornstein. Over the years Heidi has been mentored by Ornstein and is now proud to feature the Enessa line of products at Urban Calm.

Always interested in giving her clients the best treatments available Heidi has also mastered the art of threading, an ancient hair removal technique that has been a celebrity secret for the past few years and is now becoming popular beyond the boundaries of New York City and Los Angeles. Trained by Ornstein (who performs threading on many celebrities such as Cher, Salma Hayek and Michelle Branch) Heidi is proud to be among only a handful of estheticians offering this service in San Diego.

Combining her extensive training, years of experience, unique touch and outstanding products, Heidi created the spa sanctuary, Urban Calm, in 2006. Heidi aspires to deliver the best client experience possible, training each member of her team extensively to ensure that each and every person that steps foot into Urban Calm receives the care and attention that they deserve as well as the highest quality, individualized spa treatments. The products and therapies offered at Urban Calm are based on her belief in purity, a profound state of relaxation, and the restoration of a state of just being, a sense of calm. In order to accommodate her existing clients, Heidi is not accepting any new clients at this time.

Brenda Bradley
Brenda Bradley

Brenda Bradley, licensed esthetician, has been a part of the Urban Calm team since 2009. Brenda, a Washington state native, began her career in esthetics in 2005. Since that time she has acquired extensive experience in the spa industry.

Brenda began her career by working at a medical spa. She then moved on to Lale Spa, in Sacramento, where she remained for two years. After relocating to San Diego, Brenda found her place at Urban Calm. At that time Brenda trained extensively with Heidi, learning the unique and specialized skincare treatments Heidi had created for her clients at Urban Calm. Brenda worked side-by-side with Heidi and under her tutelage she also quickly mastered the art of threading. Brenda's talent in creating the perfect brow shape with her artistic threading technique was quickly discovered and she now has a loyal following for her expertise in brow shaping and threading hair removal.

In her years as a licensed esthetician, Brenda has made it a point to work with many product lines, from natural and organic to cosmeceutical and pharmaceutical. This has allowed her to gain a vast knowledge of what the world of skin care has to offer. Her preference remains working with effective, organic and natural products. Brenda strives to help her clients develop a skincare routine utilizing products that are not only good for their skin, but good for the environment as well.

Brenda focuses on giving her clients the best spa experience possible and tailors the care she provides them to their own individual needs, whether that be assisting them in achieving their ideal brow shape or creating a specialized routine to target specific skin concerns. She strives to keep herself up to date on the latest skincare trends so that she can educate and share her knowledge with each client. Outside of her drive to provide her clients with the very best spa experience possible, she possesses a unique touch and demeanor that keep drawing her clients back again and again.

Samantha Pimentel
Samantha Pimentel

Samantha Pimentel, licensed esthetician and certified makeup artist, graduated from Bellus Academy in 2012. There she received comprehensive professional training in all aspects of the esthetics industry, including skin analysis and conditions, facials, chemical treatments, skin treatments, hair removal and makeup application.

After obtaining her license in esthetics, Samantha began her career at Massage Envy. She soon moved on to join Urban Calm and trained extensively with both Heidi and Brenda to prepare her to offer Urban Calm's spa offerings with the same high standards that their clients have come to expect.

It was Samantha's passion for helping others achieve their best personal wellness and beauty that first inspired her to become an esthetician and that passion shines through with each and every spa treatment she performs. Her love and passion for skin care, her nurturing touch and her sincere desire to help others come together to create a serene and relaxing spa experience.

Sonia Solomonson
Sonia Solomonson

Sonia Solomonson is a licensed Acupuncturist, Chinese Herbalist and Massage Therapist, certified by the California Acupuncture Board and California Massage Therapy Council. Sonia earned her Master of Science in Traditional Chinese Medicine and Certificate of Massage Therapy at Pacific College of Oriental Medicine.

When deciding to go into healthcare, knowing her calling was to help and care for others, Sonia searched for an avenue that resonated with her values and belief system. Growing up with a love of nature and appreciation for preventative care, Traditional Chinese Medicine was a clear path. A medicine based on nature, accounting for all aspects of health, with an emphasis on patient empowerment and teaching daily and lifelong habits. Sonia is proud to be helping others in times of need, giving a listening ear, strength, encouragement and tools to live a fulfilling and healthy life. She offers both therapeutic massage and acupuncture treatments at Urban Calm.

top / welcome / treatments / products / about / press

URBAN CALM



726 Ninth Avenue | San Diego, CA 92101
T 619.236.1395
E info@urbancalmspa.com
Urban Calm Facebook Page

LOCATION
Located in downtown San Diego's East Village, Urban Calm offers a soothing oasis of tranquility just minutes away from downtown's business district and only a short walk from Petco Park and the historic Gaslamp Quarter.

Driving Directions
Please click here for a map of our location

PARKING
There is metered parking on Ninth Avenue. Please allow a few extra minutes to park on game days/nights.

HOURS
By appointment
Tuesday - Friday 10 - 7
Saturday 8 - 4
Sunday - Monday Closed

APPOINTMENTS
Due to the popularity of our unique services, we highly recommend that you make a reservation well in advance for your treatment. A credit card is required to hold your reservation for treatments over 45 minutes. Since your appointment time is reserved for you, and without advance notice others aren't able to fill that time, please notify us at least 24 hours before your scheduled appointment should you need to cancel or reschedule. Appointments cancelled or rescheduled in less than the required time will be charged the full amount of treatments booked and/or will forfeit the value of the gift certificate on file. Late arrivals will result in a shortened appointment.

METHODS OF PAYMENT
Cash and all credit cards are welcomed. We do not accept personal checks.

GIFT CERTIFICATES
Gift certificates are redeemable for any combination of products and services and may be purchased by mail, by phone, or in person. Certificates must be presented at time of appointment and are non-refundable and are not redeemable for cash.


top / welcome / treatments / products / about / contact

press


Urban Calm Featured On KUSI News
January 10th, 2010


Urban Calm Featured On Fox News
July 2007

Urban Calm Spa in 944 Magazine

944 Magazine San Diego - May 2010
“Five San Diego Beauty Secrets”

Beautiful Brows
“Urban Calm is renowned for its natural, organic and vegan treatments. Heidi Olden has mastered the art of threading and was trained by celeb brow guru Michelle Ornstein to achieve the perfect arch. ”

Urban Calm Spa in Ranch & Coast Magazine

Ranch & Coast Magazine-March 2010
“Natural Beauty”

“At Urban Calm Spa downtown, owner/aesthetician Heidi Olden uses Enessa, an organic skin care line that is vegan and doesn’t contain artificial ingredients, harsh fragrances, or detergents. “The skin is the largest organ,” Olden says. “I see a lot of faces and there is a distinct difference between the healthy glow a person can achieve through taking good care of their skin naturally and the artificial look of skin that has been stripped with peels and injected with harmful, toxic substances.” (www.urbancalmspa.com)”

Urban Calm Spa in San Diego Magazine

Best of San Diego 2007
Esthetician For Hair Removal

“Heidi Olden worked at the Four Seasons Resort Aviara, rated among the top spas in the world, before opening her own “spa sanctuary,” Urban Calm (726 Ninth Avenue, 619-236-1395), in downtown's up-and-coming East Village earlier this year. There she performs threading, an ancient hair-removal technique rooted in the Middle East. Twisted cotton threads are rolled over the hair shaft, plucking it out at the follicle. Olden was trained by esthetician-to-the-stars Michelle Ornstein (who's tamed Cher's brows).