Urban Calm Packages

Dear Valued Customer,

We hope this message finds you well. We regret to inform you that, after careful consideration, we have decided to close our East Village location, effective April 1.

The decision to close this location was not an easy one, but it is a necessary step to ensure the safety and well-being of both our employees and customers. Unfortunately, we have not seen any improvement in the situation with unhoused individuals in the downtown and East Village areas, and we are deeply concerned about the safety risks it poses.

While it is disheartening to bid farewell to such a beautiful location, we want to assure you that this closure does not signify the end of our commitment to providing exceptional service and experiences. Our main location in Hillcrest remains open and continues to thrive. With over 17 years of history in the community and ownership of the building, we are dedicated to serving you better than ever before.

We encourage you to visit our Hillcrest location if you haven’t already done so. We offer ample parking facilities, including free parking, and have extended our operating hours to better accommodate your needs. We are now open seven days a week and have also extended our closing times.

Thank you for your continued support and patronage. We look forward to welcoming you at our Hillcrest location and continuing to serve you with excellence.

Warm regards,

Timothy Palmer